Our Policy
At Celico Builders we believe in building relationships with our customers that last. These relationships are established through trust, integrity and respect and we believe that this is the foundation on how a business should operate.
The purpose of this policy is to provide you with the following information:
- Process and procedures
- Reasons for these practices
- Safeguarding personal information
Recording Personal Information
At Celico Builders we collect information to properly serve your needs and this maybe whether to purchase products and services from us or obtaining service and/or warranty work.
In order to better serve you in a wide variety of services and/or products, we may require the following information when necessary:
- Contact and mailing information
- Employment information, credit information and personal references
- The plans, specifications and other particulars pertaining to your home
- Insurance information
- Municipal and legal descriptions for your home
- And any other information needed upon request
Safeguarding Personal Information
At Celico Builders, we value your personal information and part of valuing your personal information is to make sure that it is protected and confidential at all times under employee confidential agreements, computer security systems and for third parties hired to assist us with providing products and services for your home.
Updating & Controlling Your Personal Information
We will collect information about you on a voluntary basis. However, in some cases before we collect information from you, we may feel it appropriate to have you complete a consent form, which authorizes our collection, use and disclosure of your personal information.
Accessing Your Personal Information
Celico Builders provides you with the opportunity to access your personal information that is held by us. It is our policy to provide you with all the legal documents throughout the building and warranty process. If additional information is required, please note that a nominal fee may be charged based on the volume of information requested.
If you have any questions about privacy rights in Alberta, please visit the website of the Office of the Information and Privacy Commission at www.oipc.ab.ca.